Architect a multi-tenant URL Shortening Engine

Last updated: January 17, 2026

Quick Overview

Design a multi-tenant url shortening system that handles millions of requests. Discuss trade-offs in consistency, availability, and performance.

Slack
System Design
Software Engineer
Slack
January 17, 2026
Software Engineer
Onsite
System Design
Easy

34

0

4,967 solved


Design a multi-tenant url shortening system that handles millions of requests. Discuss trade-offs in consistency, availability, and performance.

This is a common system design question asked during Onsite at Slack. The interviewer expects you to demonstrate your ability to design large-scale distributed systems, make well-reasoned trade-offs, and communicate your thought process clearly. Slack values engineers who can think about scalability from day one.

What the Interviewer Expects
  • Clearly define functional and non-functional requirements
  • Propose a reasonable high-level architecture with core components
  • Choose appropriate data storage solutions with basic justification
  • Discuss basic scaling strategies (horizontal scaling, caching)
  • Identify potential bottlenecks and suggest simple solutions
Key Topics to Cover
Security and authentication
Monitoring, logging, and alerting
High-level architecture and component design
Database selection and data modeling
Partitioning and sharding strategies
API design and rate limiting
How to Approach This
  1. Start by clarifying functional and non-functional requirements with the interviewer.
  2. Estimate the scale: QPS, storage, bandwidth. This drives your design decisions.
  3. Draw a high-level architecture first, then deep dive into 1-2 critical components.
  4. Discuss trade-offs explicitly (e.g., consistency vs availability, SQL vs NoSQL).
  5. Address failure scenarios, monitoring, and how the system handles 10x traffic spikes.
Possible Follow-up Questions
  • How would you handle a region-wide outage?
  • How would you handle a 10x increase in traffic overnight?
  • How do you ensure data consistency across multiple services?
  • What monitoring and alerting would you set up on day one?
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Sample Answer
Requirements

Functional Requirements

  1. URL Shortening: Users can submit a long URL and receive a shortened version.
  2. Redirection: When a user accesses the shortened URL, they should be redirected to...
Capacity Estimation

Assuming the system needs to handle 10 million requests per day:

  • Average requests per second (RPS): 10 million requests / 86400 seconds = ~115 RPS.
  • Peak traffic estimation: Assume peak...

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