Architect a scalable Chat Engine

Last updated: January 1, 2026

Quick Overview

Design a scalable chat system that handles millions of requests. Discuss trade-offs in consistency, availability, and performance.

Notion
System Design
Software Engineer
Notion
January 1, 2026
Software Engineer
Onsite
System Design
Medium

49

8

1,006 solved


Design a scalable chat system that handles millions of requests. Discuss trade-offs in consistency, availability, and performance.

This is a common system design question asked during Onsite at Notion. The interviewer expects you to demonstrate your ability to design large-scale distributed systems, make well-reasoned trade-offs, and communicate your thought process clearly. Notion values engineers who can think about scalability from day one.

What the Interviewer Expects
  • Systematically gather requirements and estimate capacity (QPS, storage, bandwidth)
  • Design a scalable architecture with clear component responsibilities
  • Make well-reasoned database and caching decisions with trade-off analysis
  • Address consistency vs availability trade-offs specific to the use case
  • Discuss partitioning strategy, replication, and data modeling
  • Cover failure handling, monitoring, and alerting strategies
Key Topics to Cover
Consistency models and replication
Security and authentication
Message queues and async processing
High-level architecture and component design
Partitioning and sharding strategies
Failure handling and fault tolerance
How to Approach This
  1. Start by clarifying functional and non-functional requirements with the interviewer.
  2. Estimate the scale: QPS, storage, bandwidth. This drives your design decisions.
  3. Draw a high-level architecture first, then deep dive into 1-2 critical components.
  4. Discuss trade-offs explicitly (e.g., consistency vs availability, SQL vs NoSQL).
  5. Address failure scenarios, monitoring, and how the system handles 10x traffic spikes.
Possible Follow-up Questions
  • What monitoring and alerting would you set up on day one?
  • How would you handle a region-wide outage?
  • How would you handle schema migrations with zero downtime?
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Sample Answer
Requirements

Functional Requirements

  1. Real-time Messaging: Users should be able to send and receive messages in real-time.
  2. User Presence: Show online/offline status of users.
  3. Group Chats: S...
Capacity Estimation

Assuming Notion anticipates scaling to 10 million active users:

  1. QPS Estimation: If each user sends an average of 5 messages per minute:
    • 10 million users * 5 messages/minute = 50 million me...

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