Describe a situation where you had to choose between options

Last updated: September 20, 2025

Quick Overview

Use the STAR method to answer. Be specific about the situation at Zillow, your actions, and measurable outcomes.

Zillow
Behavioral & Leadership
Product Manager
Zillow
September 20, 2025
Product Manager
Behavioral Round
Behavioral & Leadership
Easy

302

6

682 solved


Use the STAR method to answer. Be specific about the situation at Zillow, your actions, and measurable outcomes.

During the Behavioral Round at Zillow, behavioral questions like this one help interviewers assess your collaboration skills, decision-making process, and growth mindset. They want evidence of impact, not just participation.

What the Interviewer Expects
  • Provide a clear, structured response using the STAR method
  • Share a genuine example from your professional experience
  • Demonstrate self-awareness and willingness to learn
  • Show how the experience shaped your current approach
Key Topics to Cover
Project management and prioritization
Leadership and influence without authority
STAR method (Situation, Task, Action, Result)
Growth mindset and learning from failure
How to Approach This
  1. Use the STAR method: Situation, Task, Action, Result.
  2. Be specific about YOUR actions, not just the team outcome.
  3. Quantify your impact whenever possible (e.g., "reduced latency by 40%").
  4. Prepare stories for: conflict, failure, ambiguity, leadership, and technical trade-offs.
  5. Show growth mindset. Explain what you learned and how you changed your approach.
Possible Follow-up Questions
  • How did you support your team through this situation?
  • What frameworks do you use for making similar decisions now?
  • How did this experience change your leadership style?
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Sample Answer
What the Interviewer is Really Asking

The interviewer is evaluating your decision-making skills, particularly in scenarios where you must weigh options with potentially significant impacts. They want to understand how you prioritize proje...

Strong Answer Structure
  1. Context: Describe a specific project at Zillow where you faced multiple viable options. 2. Decision Criteria: Explain the factors or criteria you considered when assessing these options. 3....

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