Design a fault-tolerant Rate Limiting System

Last updated: November 30, 2025

Quick Overview

Design a fault-tolerant rate limiting system that handles millions of requests. Discuss trade-offs in consistency, availability, and performance.

ServiceNow
System Design
Software Engineer
ServiceNow
November 30, 2025
Software Engineer
System Design Round
System Design
Hard

0

1

4,544 solved


Design a fault-tolerant rate limiting system that handles millions of requests. Discuss trade-offs in consistency, availability, and performance.

ServiceNow asks this during the System Design Round to assess your architectural thinking. They want to see how you decompose a complex problem, choose appropriate technologies, and reason about failure modes. Strong candidates proactively discuss monitoring, alerting, and operational concerns.

What the Interviewer Expects
  • Drive the design discussion proactively with minimal interviewer guidance
  • Perform detailed capacity estimation and use it to inform design decisions
  • Design for global scale with multi-region deployment and data consistency
  • Deep dive into 2-3 critical components with implementation-level detail
  • Address complex trade-offs: CAP theorem, eventual consistency, conflict resolution
  • Discuss operational excellence: deployment strategy, chaos engineering, SLOs/SLIs
  • Propose a phased rollout plan from MVP to full-scale system
Key Topics to Cover
Requirements gathering and capacity estimation
Database selection and data modeling
Failure handling and fault tolerance
Consistency models and replication
Caching strategies (local, distributed, CDN)
How to Approach This
  1. Start by clarifying functional and non-functional requirements with the interviewer.
  2. Estimate the scale: QPS, storage, bandwidth. This drives your design decisions.
  3. Draw a high-level architecture first, then deep dive into 1-2 critical components.
  4. Discuss trade-offs explicitly (e.g., consistency vs availability, SQL vs NoSQL).
  5. Address failure scenarios, monitoring, and how the system handles 10x traffic spikes.
Possible Follow-up Questions
  • How would you handle a region-wide outage?
  • What happens if one of your database nodes goes down?
  • How would you optimize costs as the system scales?
  • How do you ensure data consistency across multiple services?
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Sample Answer
Requirements

Functional Requirements

  1. Rate Limiting: Implement strict rate limits per user/API key to prevent abuse and ensure fair usage.
  2. Global Distribution: Provide rate limiting that works acr...
Capacity Estimation

To estimate the capacity needed, consider the following:

  1. User Base: Assume 1 million active users.
  2. Requests Per User: Each user makes an average of 60 requests per minute (1 request per ...

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