Design a high-throughput Email System

Last updated: June 8, 2026

Quick Overview

Design a high-throughput email system that handles millions of requests. Discuss trade-offs in consistency, availability, and performance.

Grubhub
System Design
Software Engineer
Grubhub
June 8, 2026
Software Engineer
System Design Round
System Design
Medium

39

12

4,669 solved


Design a high-throughput email system that handles millions of requests. Discuss trade-offs in consistency, availability, and performance.

This is a common system design question asked during System Design Round at Grubhub. The interviewer expects you to demonstrate your ability to design large-scale distributed systems, make well-reasoned trade-offs, and communicate your thought process clearly. Grubhub values engineers who can think about scalability from day one.

What the Interviewer Expects
  • Systematically gather requirements and estimate capacity (QPS, storage, bandwidth)
  • Design a scalable architecture with clear component responsibilities
  • Make well-reasoned database and caching decisions with trade-off analysis
  • Address consistency vs availability trade-offs specific to the use case
  • Discuss partitioning strategy, replication, and data modeling
  • Cover failure handling, monitoring, and alerting strategies
Key Topics to Cover
Failure handling and fault tolerance
Load balancing and horizontal scaling
High-level architecture and component design
Message queues and async processing
How to Approach This
  1. Start by clarifying functional and non-functional requirements with the interviewer.
  2. Estimate the scale: QPS, storage, bandwidth. This drives your design decisions.
  3. Draw a high-level architecture first, then deep dive into 1-2 critical components.
  4. Discuss trade-offs explicitly (e.g., consistency vs availability, SQL vs NoSQL).
  5. Address failure scenarios, monitoring, and how the system handles 10x traffic spikes.
Possible Follow-up Questions
  • How would you implement rate limiting to protect the system?
  • What would the deployment pipeline look like for this system?
  • How would you handle a 10x increase in traffic overnight?
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Sample Answer
Requirements
  • Functional Requirements:
    1. Send promotional and transactional emails to millions of users efficiently.
    2. Support email scheduling for future delivery.
    3. Provide tracking for email...
Capacity Estimation
  • Estimating Requests Per Second (QPS):
    Assuming Grubhub has around 30 million active users with an average of 1 email sent per user per week:
    • Weekly Emails: 30,000,000 emails
    • Dail...

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