Design a low-latency Chat System

Last updated: January 20, 2026

Quick Overview

Design a low-latency chat system that handles millions of requests. Discuss trade-offs in consistency, availability, and performance.

Grubhub
System Design
Software Engineer
Grubhub
January 20, 2026
Software Engineer
Technical Screen
System Design
Medium

171

7

3,580 solved


Design a low-latency chat system that handles millions of requests. Discuss trade-offs in consistency, availability, and performance.

Grubhub asks this during the Technical Screen to assess your architectural thinking. They want to see how you decompose a complex problem, choose appropriate technologies, and reason about failure modes. Strong candidates proactively discuss monitoring, alerting, and operational concerns.

What the Interviewer Expects
  • Systematically gather requirements and estimate capacity (QPS, storage, bandwidth)
  • Design a scalable architecture with clear component responsibilities
  • Make well-reasoned database and caching decisions with trade-off analysis
  • Address consistency vs availability trade-offs specific to the use case
  • Discuss partitioning strategy, replication, and data modeling
  • Cover failure handling, monitoring, and alerting strategies
Key Topics to Cover
High-level architecture and component design
Requirements gathering and capacity estimation
API design and rate limiting
Load balancing and horizontal scaling
Caching strategies (local, distributed, CDN)
Message queues and async processing
How to Approach This
  1. Start by clarifying functional and non-functional requirements with the interviewer.
  2. Estimate the scale: QPS, storage, bandwidth. This drives your design decisions.
  3. Draw a high-level architecture first, then deep dive into 1-2 critical components.
  4. Discuss trade-offs explicitly (e.g., consistency vs availability, SQL vs NoSQL).
  5. Address failure scenarios, monitoring, and how the system handles 10x traffic spikes.
Possible Follow-up Questions
  • How do you ensure data consistency across multiple services?
  • How would you implement rate limiting to protect the system?
  • How would you optimize costs as the system scales?
  • How would you handle schema migrations with zero downtime?
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Sample Answer
Requirements Clarification

Before diving into the architecture, clarify the scope with the interviewer. For low-latency Chat System, key functional requirements include: what ar...

Capacity Estimation

Estimate the scale to drive design decisions. Assume 100M DAU with an average of 10 actions per user per day = 1B requests/day ~ 12K QPS average, ~36K...


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