Design a Recommendation Service

Last updated: February 8, 2026

Quick Overview

Design a event-driven recommendation system that handles millions of requests. Discuss trade-offs in consistency, availability, and performance.

Shopify
System Design
Software Engineer
Shopify
February 8, 2026
Software Engineer
Onsite
System Design
Easy

86

1

1,584 solved


Design a event-driven recommendation system that handles millions of requests. Discuss trade-offs in consistency, availability, and performance.

This is a common system design question asked during Onsite at Shopify. The interviewer expects you to demonstrate your ability to design large-scale distributed systems, make well-reasoned trade-offs, and communicate your thought process clearly. Shopify values engineers who can think about scalability from day one.

What the Interviewer Expects
  • Clearly define functional and non-functional requirements
  • Propose a reasonable high-level architecture with core components
  • Choose appropriate data storage solutions with basic justification
  • Discuss basic scaling strategies (horizontal scaling, caching)
  • Identify potential bottlenecks and suggest simple solutions
Key Topics to Cover
Security and authentication
Consistency models and replication
Caching strategies (local, distributed, CDN)
Load balancing and horizontal scaling
Message queues and async processing
API design and rate limiting
How to Approach This
  1. Start by clarifying functional and non-functional requirements with the interviewer.
  2. Estimate the scale: QPS, storage, bandwidth. This drives your design decisions.
  3. Draw a high-level architecture first, then deep dive into 1-2 critical components.
  4. Discuss trade-offs explicitly (e.g., consistency vs availability, SQL vs NoSQL).
  5. Address failure scenarios, monitoring, and how the system handles 10x traffic spikes.
Possible Follow-up Questions
  • How would you handle a 10x increase in traffic overnight?
  • How would you optimize costs as the system scales?
  • What would the deployment pipeline look like for this system?
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Sample Answer
Requirements Clarification

Before diving into the architecture, clarify the scope with the interviewer. For Recommendation Service, key functional requirements include: what are...

Capacity Estimation

Estimate the scale to drive design decisions. Assume 100M DAU with an average of 10 actions per user per day = 1B requests/day ~ 12K QPS average, ~36K...


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