Design Chat Infrastructure for global users

Last updated: December 11, 2025

Quick Overview

Design a real-time chat system that handles millions of requests. Discuss trade-offs in consistency, availability, and performance.

HashiCorp
System Design
Software Engineer
HashiCorp
December 11, 2025
Software Engineer
Onsite
System Design
Hard

81

6

4,328 solved


Design a real-time chat system that handles millions of requests. Discuss trade-offs in consistency, availability, and performance.

This ML system design question from HashiCorp's Onsite tests your ability to think about ML systems at scale. The interviewer expects discussion of data quality, feature stores, model serving infrastructure, and A/B testing strategy.

What the Interviewer Expects
  • Design the full ML lifecycle from data collection to model monitoring
  • Address cold start, exploration/exploitation, and model freshness
  • Discuss multi-objective optimization and ranking systems
  • Plan for model debugging, fairness, and bias mitigation
  • Design the feature store and training pipeline for scale
  • Address model versioning, canary deployments, and rollback strategies
  • Discuss the data flywheel and long-term system evolution
Key Topics to Cover
Online vs offline evaluation
Monitoring and model degradation detection
Data collection and labeling strategy
Feature engineering and feature stores
Feedback loops and model retraining
Model serving and latency optimization
How to Approach This
  1. Start by clarifying functional and non-functional requirements with the interviewer.
  2. Estimate the scale: QPS, storage, bandwidth. This drives your design decisions.
  3. Draw a high-level architecture first, then deep dive into 1-2 critical components.
  4. Discuss trade-offs explicitly (e.g., consistency vs availability, SQL vs NoSQL).
  5. Address failure scenarios, monitoring, and how the system handles 10x traffic spikes.
Possible Follow-up Questions
  • How would you handle a 10x increase in prediction requests?
  • What would you do if model performance degrades over time?
  • How would you handle the cold start problem?
Practice a Similar Problem on Codemia

Solve a related problem with our interactive workspace, get AI feedback, and view detailed solutions.

Solve on Codemia
Sample Answer
Requirements Clarification

Before diving into the architecture, clarify the scope with the interviewer. For Chat Infrastructure for global users, key functional requirements inc...

Capacity Estimation

Estimate the scale to drive design decisions. Assume 100M DAU with an average of 10 actions per user per day = 1B requests/day ~ 12K QPS average, ~36K...


Submit Your Answer
Markdown supported

Related Questions