Design metrics for social features
Last updated: July 30, 2025
Quick Overview
What metrics would you use to measure the success of push notifications? How would you set up tracking?
Slack
July 30, 2025488
5
270 solved
What metrics would you use to measure the success of push notifications? How would you set up tracking?
Slack asks this during the Technical Screen to assess your product sense and structured thinking. They want to see how you define the problem, identify the target user, prioritize features, and measure success.
What the Interviewer Expects
- Identify the target user and their core problem
- Propose reasonable solutions with basic prioritization
- Define 2-3 key success metrics
- Consider basic trade-offs and risks
Key Topics to Cover
How to Approach This
- Start with the user. Who are they, what problem do they have, and what is their current workaround?
- Use a prioritization framework: impact vs effort, RICE scoring, or ICE scoring.
- Define success metrics using the AARRR framework: Acquisition, Activation, Retention, Revenue, Referral.
- Consider second-order effects. A feature might boost short-term engagement but hurt long-term retention.
Possible Follow-up Questions
- How would you handle pushback from engineering on feasibility?
- How would you decide to kill this feature if it's not working?
- How would you validate this idea before committing engineering resources?
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Browse Product QuestionsSample Answer
Problem Framing
The specific problem we are addressing is how to effectively measure the success of push notifications within Slack's social features. The primary goal is to enhance user engagement and ensure that no...
User & Market Context
The primary users of Slack's push notifications are remote and hybrid workers who rely on Slack for communication and collaboration. They value timely updates that enhance their workflow without overw...
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