Improve Slack for creators
Last updated: July 25, 2025
Quick Overview
How would you improve Slack for enterprise? Walk through your product thinking process.
Splunk
July 25, 20250
5
3,170 solved
How would you improve Slack for enterprise? Walk through your product thinking process.
Splunk asks this during the Onsite to assess your product sense and structured thinking. They want to see how you define the problem, identify the target user, prioritize features, and measure success.
What the Interviewer Expects
- Identify the target user and their core problem
- Propose reasonable solutions with basic prioritization
- Define 2-3 key success metrics
- Consider basic trade-offs and risks
Key Topics to Cover
How to Approach This
- Start with the user. Who are they, what problem do they have, and what is their current workaround?
- Use a prioritization framework: impact vs effort, RICE scoring, or ICE scoring.
- Define success metrics using the AARRR framework: Acquisition, Activation, Retention, Revenue, Referral.
- Consider second-order effects. A feature might boost short-term engagement but hurt long-term retention.
Possible Follow-up Questions
- How would you validate this idea before committing engineering resources?
- What would you do if usage data contradicts user feedback?
- How would you handle pushback from engineering on feasibility?
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Browse Product QuestionsSample Answer
Problem Framing
To improve Slack for creators within an enterprise context, we need to identify specific pain points they experience when using Slack. This involves narrowing down the problem to focus on how creators...
User & Market Context
The primary users we are targeting are creators within enterprises, typically aged 25-40, who rely on Slack for real-time communication and collaboration. They value efficiency, clarity, and the abili...
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