Improve Uber Eats for enterprise customers
Last updated: July 19, 2025
Quick Overview
How would you improve Uber Eats for enterprise? Walk through your product thinking process.
Salesforce
July 19, 20252
6
3,988 solved
How would you improve Uber Eats for enterprise? Walk through your product thinking process.
This product question from Salesforce's Technical Screen goes beyond feature brainstorming. The interviewer expects a framework-driven approach that considers market dynamics, user segmentation, and data-informed decision making.
What the Interviewer Expects
- Apply a structured framework for product thinking (user, problem, solution, metrics)
- Segment users and identify differentiated needs
- Prioritize features using a clear framework (RICE, ICE, impact vs effort)
- Define comprehensive success metrics across the user funnel
- Consider competitive dynamics and market positioning
Key Topics to Cover
How to Approach This
- Start with the user. Who are they, what problem do they have, and what is their current workaround?
- Use a prioritization framework: impact vs effort, RICE scoring, or ICE scoring.
- Define success metrics using the AARRR framework: Acquisition, Activation, Retention, Revenue, Referral.
- Consider second-order effects. A feature might boost short-term engagement but hurt long-term retention.
Possible Follow-up Questions
- How would you handle pushback from engineering on feasibility?
- What would you do if usage data contradicts user feedback?
- What competitive response would you expect and how would you prepare?
- How would you decide to kill this feature if it's not working?
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Problem Framing
To improve Uber Eats for enterprise customers, we first need to define the core problem: how to streamline food ordering for businesses that require efficient, reliable, and scalable food delivery sol...
User & Market Context
Our primary users are enterprise clients, which includes HR managers, office managers, and team leaders responsible for organizing meals for meetings, events, or regular office lunches. What matters m...