Should we build social features?

Last updated: September 17, 2025

Quick Overview

Your team is considering building onboarding flow. How would you evaluate this decision?

SpaceX
Product / Decision Making
Product Manager
SpaceX
September 17, 2025
Product Manager
Phone Screen
Product / Decision Making
Medium

2

4

3,135 solved


Your team is considering building onboarding flow. How would you evaluate this decision?

SpaceX asks this during the Phone Screen to assess your product sense and structured thinking. They want to see how you define the problem, identify the target user, prioritize features, and measure success.

What the Interviewer Expects
  • Apply a structured framework for product thinking (user, problem, solution, metrics)
  • Segment users and identify differentiated needs
  • Prioritize features using a clear framework (RICE, ICE, impact vs effort)
  • Define comprehensive success metrics across the user funnel
  • Consider competitive dynamics and market positioning
Key Topics to Cover
Data-informed decision making
Platform and network effects
Success metrics and KPIs
User segmentation and personas
Competitive analysis
How to Approach This
  1. Start with the user. Who are they, what problem do they have, and what is their current workaround?
  2. Use a prioritization framework: impact vs effort, RICE scoring, or ICE scoring.
  3. Define success metrics using the AARRR framework: Acquisition, Activation, Retention, Revenue, Referral.
  4. Consider second-order effects. A feature might boost short-term engagement but hurt long-term retention.
Possible Follow-up Questions
  • How would you sequence the rollout across different user segments?
  • What competitive response would you expect and how would you prepare?
  • How would you decide to kill this feature if it's not working?
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Sample Answer
Framework for Product Thinking

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**User Segmentation**: Different user segments have different needs. Power users want advanced features. New users need simple onboarding. Enterprise ...


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