Tell me about a time you failed and how you recovered

Last updated: July 31, 2025

Quick Overview

Use the STAR method to answer. Be specific about the situation at Shopify, your actions, and measurable outcomes.

Shopify
Behavioral & Leadership
Machine Learning Engineer
Shopify
July 31, 2025
Machine Learning Engineer
Behavioral Round
Behavioral & Leadership
Easy

31

6

941 solved


Use the STAR method to answer. Be specific about the situation at Shopify, your actions, and measurable outcomes.

Behavioral questions at Shopify are weighted heavily in the hiring decision. This question appears in the Behavioral Round and is designed to assess your past experiences and how they align with Shopify's leadership principles and culture.

What the Interviewer Expects
  • Provide a clear, structured response using the STAR method
  • Share a genuine example from your professional experience
  • Demonstrate self-awareness and willingness to learn
  • Show how the experience shaped your current approach
Key Topics to Cover
Project management and prioritization
Conflict resolution and difficult conversations
Leadership and influence without authority
Growth mindset and learning from failure
Handling ambiguity and making decisions with incomplete information
STAR method (Situation, Task, Action, Result)
How to Approach This
  1. Use the STAR method: Situation, Task, Action, Result.
  2. Be specific about YOUR actions, not just the team outcome.
  3. Quantify your impact whenever possible (e.g., "reduced latency by 40%").
  4. Prepare stories for: conflict, failure, ambiguity, leadership, and technical trade-offs.
  5. Show growth mindset. Explain what you learned and how you changed your approach.
Possible Follow-up Questions
  • What frameworks do you use for making similar decisions now?
  • What was the most challenging part of this experience?
  • How did you get buy-in from stakeholders who disagreed?
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Sample Answer
How to Structure Your Response

Use the STAR method to structure a clear, compelling answer: **Situation** (2-3 sentences): Set the context. What was the project, team, and stakes? ...

Example Answer Framework

"At my previous company, we were building [specific product/feature] and faced [the specific challenge from the question]. The team was [size] and the...


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